Important Notice

Unplanned Outage on Monday, September 10th, 2018

On Monday, September 10th, 2018 we suffered an unplanned outage due to a power failure in our local area. The power outage began at 5:30am and lasted through to 1:30pm EST. Unfortunately, due to an issue with our upstream internet provider, our internet service was not restored until 10:00pm EST. The outage affected all our core services including email, websites, and phone support. All services, including DNS, Web, Email, etc. have been restored to a working state.

Going forward we will be reviewing our redundancy measures as they did not function as planned. We sincerely apologize for the inconvenience.

If you wish to discuss the matter further, please feel free to contact us.

Abuse Resolution

We here at Brandon Gray Internet Services take security and abuse of services very seriously. We attempt, as much as we can, to make sure all our customers are adhering to their registration policy and fair Internet practices. If however, you do have a complaint about a domain registered with us or a service we offer, please send us an email to or Call us at 1-905-415-2681.

We take all Abuse complaints seriously and investigate the matters thoroughly. We can only take action against the offending party if the abuse is proven to be against the registration policy, is against our terms of service, or illegal.

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